Shipping policy

 

Shipping Policy

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Shipping

All orders are processed within 1 to 14 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Local Delivery

Free local delivery is available for orders over $200 within Alberta.

International Shipping

We offer international shipping all over the world.

Shipping charges for your order will be calculated and displayed at checkout.

In-store pickup

You can skip the shipping fees with free local pickup at 320 - 317 7th Ave SW Calgary AB T2P 2Y9. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are 12pm-5pm on Monday-Saturday. Please have your order confirmation email with you when you come.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you have not received your order within 14 days of receiving your shipping confirmation email, please contact us at aboutthebra@icloud.com with your name and order number, and we will look into it for you.

Tracking information is sent manually or, if shipping was purchased through Shopify, tracking information is sent directly from Shopify.